Gulf Coast Medical Center Lee Health Hospital Ratings in Quality, ER Wait Time, Patient Satisfaction (2024)

13681 Doctors Way
Fort Myers, FL 33912
Phone: (239) 768-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES



Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings


Quality of Care - Mortality Rate

How well does Gulf Coast Medical Center Lee Health save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Gulf Coast Medical Center Lee HealthNational Average
Heart Attack11.2%12.6%
Stroke12.6%13.9%
Heart Failure10.3%11.8%
Pneumonia16%18.2%

Infectious Disease at Gulf Coast Medical Center Lee Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
7

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 36m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty

Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate

Gulf Coast Medical Center Lee Health Stories

Feb 15, 2023, 11:50 PM
Gulf Coast Medical Center Lee Mem Health System: "In severe stomach pain - still waiting after 2 hours." - Milton

Jul 06, 2022, 10:31 AM
Gulf Coast Medical Center Lee Mem Health System: "I waited 5 1/2 hours and walked out, average time lastnight was 7 hrs. this is not acceptable and your refusing to give people estimated time is a bad policy. had they been honest with me I could've choose to drive to another er. I understand the triage process and understand I wasn't the same priority as a heart attack. But had I known the insane wait time I could of choose to go elsewhere. Very unprofessional and will tell every person I know to not go here" - Ron

Mar 26, 2022, 12:57 PM
Gulf Coast Medical Center Lee Mem Health System: "Last fall I was sent to hospital from my dr’s office. I waited 8 hours and finally went home. I have several autoimmune diseases including Primary Biliary Cirrhosis. Last night I called 911 as it felt as if I was having some sort of liver attack. Arrived at Health Park in hopes of not having a long wait. I was asked a few questions and put in the lobby. Told my husband I would rather die at home than to have this much anxiety sitting here waiting. Lee Health systems is failing our community. I’ve lived here 50+ years and it’s turned to a 3rd world country. It’s incredible the wait times they have listed here. Those were wait times before covid! I may have to move for health care. Sadly. " - Marion

Feb 10, 2022, 10:04 PM
Gulf Coast Medical Center Lee Mem Health System: "We went there late afternoon today , to a packed waiting room . As soon as we mentioned that he had HAD a fever this am , they wanted to put him in an area with covid symptom patients/ and separate me from him . We told her / the check in / rude girl/ that we didn’t have covid and had been tested a few hours earlier. She never took his temperature or asked about any of his other symptoms. We went there to rule out appendicitis!!! He has colitis to begin with, and we can’t compromise his immune system anymore. WE LEFT. If he gets worse , we will be going in the back of an ambulance, so they won’t ignore us. And god forbid , if his appendix ruptures, I will Sue !!!!!!" - Dawn

Feb 08, 2022, 5:45 PM
Gulf Coast Medical Center Lee Mem Health System: "We went there late afternoon today , to a packed waiting room . As soon as we mentioned that he had HAD a fever this am , they wanted to put him in an area with covid symptom patients/ and separate me from him . We told her / the check in / rude girl/ that we didn’t have covid and had been tested a few hours earlier. She never took his temperature or asked about any of his other symptoms. We went there to rule out appendicitis!!! He has colitis to begin with, and we can’t compromise his immune system anymore. WE LEFT. If he gets worse , we will be going in the back of an ambulance, so they won’t ignore us. And god forbid , if his appendix ruptures, I will Sue !!!!!!" - Dawn

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Gulf Coast Medical Center Lee Health Hospital Ratings in Quality, ER Wait Time, Patient Satisfaction (2024)

FAQs

What is Lee Health hospital ranked? ›

Lee Health is proud to be ranked fourth out of 311 health systems in the United States as one of the most socially responsible by the Lown Institute. All Lee Health acute care hospitals also received “A” grades in various metrics.

Is Gulf Coast a good hospital? ›

Yes, Gulf Coast Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, America's 100 Best Hospitals for Pulmonary Care Award™, and 7 more in the past two years. Is Gulf Coast Medical Center highly rated with patients?

Which hospital rating system is best? ›

When it comes to which rating systems to consult, Bilimoria recommends U.S. News & World Report's Best Hospital Rankings and Medicare's Hospital Compare. “Both of these allow you to drill a little deeper into specific areas of care as well as specific things that may be important to you,” he says.

What hospital is ranked 1 in the US? ›

Mayo Clinic in Rochester was named the No. 1 hospital in Newsweek's list of the "World's Best Hospitals" for the sixth straight year. Mayo Clinic in Florida and Mayo Clinic in Arizona were also highly ranked.

What is the number 1 ranked hospital in Florida? ›

The number 1 hospital in Florida is Mayo Clinic-Jacksonville. See also Best Children's Hospitals in Florida.

What level of trauma is Lee Health? ›

Our Trauma Center cares for patients with injuries caused by car crashes, falls, blunt force, or other accidents. Our state-approved Level II trauma center is the only trauma center between Sarasota and Miami.

What is the largest hospital in Lee County Florida? ›

As the largest hospital in the Lee Health system, Gulf Coast Medical Center houses a Level II Trauma Center, the Neuroscience Institute, orthopedic, oncology and cardiology services, and much more.

What state has the best hospital care? ›

  • Hawaii. #1 in Health Care. #34 in Best States Overall. ...
  • Massachusetts. #2 in Health Care. #10 in Best States Overall. ...
  • Connecticut. #3 in Health Care. #20 in Best States Overall. ...
  • New Jersey. #4 in Health Care. ...
  • Rhode Island. #5 in Health Care. ...
  • California. #6 in Health Care. ...
  • Maryland. #7 in Health Care. ...
  • New York. #8 in Health Care.

What is the largest hospital system in Florida? ›

Which health system headquartered in Florida has the most affiliated hospitals? AdventHealth is the largest Florida-based health system with 53 member hospitals and 9,063 staffed beds across its nationwide network.

How to determine if a hospital is good? ›

To get the best possible hospital care, you should ask:
  1. Does the hospital have a lot of practice doing this procedure? ...
  2. Does the hospital have a strong record of treating patients with your condition in a safe and effective way? ...
  3. Is the hospital accredited by The Joint Commission?

What is Medicare's star rating? ›

Medicare uses a Star Rating System to measure how well Medicare Advantage and Part D plans perform. Medicare scores how well plans perform in several categories, including quality of care and customer service. Ratings range from one to five stars, with five being the highest and one being the lowest.

What makes a 5 star hospital? ›

Measures included by groups

The 2023 Overall Star Rating selects 46 of the hospital quality measures CMS publicly reports on Medicare.gov and divides them into 5 measure groups: Mortality, Safety of Care, Readmission, Patient Experience, and Timely & Effective Care.

What is the Mayo Clinic ranked in Florida? ›

Mayo Clinic Hospital — Rochester is top-ranked in more specialties than any other hospital and has been recognized as an Honor Roll member by U.S. News & World Report's 2023–2024 "Best Hospitals" rankings. Mayo Clinic ranked No. 1 in Minnesota, Arizona and Florida.

Who is number 1 in healthcare in the US? ›

Hawaii is the top state for health care in the U.S. It has the best health outcomes in the country, with low preventable death (630 per 100,000 people), diabetes mortality and obesity rates.

Why is Mayo Clinic the best? ›

Safe, efficient care — all in one place

In fact, most initial visits to Mayo Clinic take less than a week. That doesn't mean we rush your care. Specialist appointments at Mayo Clinic are actually longer than average. The professionals on your care team will take the time they need to sit down and really talk with you.

What is Lee Memorial Hospital known for? ›

Heart care: LMH is a designated Chest Pain Center, accredited by the Society of Chest Pain Centers (SCPC). Stroke care: The Agency of Health Care Administration designated LMH as a Certified Primary Stroke Center. 5-star facility by the Centers for Medicare and Medicaid Services (CMS) – top 14%.

What is the highest rated hospital in Kentucky? ›

The number 1 hospital in Kentucky is University of Kentucky Albert B. Chandler Hospital. See also Best Children's Hospitals in Kentucky.

What's the number one hospital in Chicago Illinois? ›

Other highlights for Northwestern Medicine hospitals in the 2023-24 U.S. News Best Hospitals rankings include: In addition to retaining its position on the Honor Roll of Best Hospitals, Northwestern Memorial Hospital was designated number one (tied) in metropolitan Chicago and Illinois.

What is the #1 hospital in SC? ›

The number 1 hospital in South Carolina is MUSC Health-University Medical Center. See also Best Children's Hospitals of South Carolina.

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